Eight Ways Mozzaz Powers Security for our Healthcare Partners
In the realm of digital health, where safeguarding patient data is paramount, the collaborative efforts between healthcare systems and technology providers play a pivotal role in fortifying and securing sensitive information. As we continue to acknowledge Data Privacy Week, it's important to shed light on the robust measures that we continue to implement at Mozzaz to shield patient data and contribute to a more secure digital health ecosystem for our partners.
In today’s blog we will share some of those behind-the-scenes and front-facing features with a special highlight on how they are currently being used with our partner CoreLife:
About CoreLife
In 2012, CoreLife set out to revolutionize healthcare by addressing the complex challenges faced by obese and chronically ill patients. Today, with over 500,000 annual patient visits, CoreLife stands as a beacon of innovation, delivering a community-based, multifaceted model for optimal obesity treatment. Playing a supporting role in CoreLife's mission and continued growth are Mozzaz Technologies, providing secure and compliant digital health solutions and outside technical expertise.
Below you can find eight ways that Mozzaz ensures data privacy and protection for our partners like CoreLife:
1 - Multi-Tenant Setup
At the core of Mozzaz's commitment to data privacy is a multi-tenant setup. This architecture ensures that patient data remains segregated across different organizations and sub-organizations, providing an additional layer of security. In simple terms, it allows our clients to operate in a segregated environment within the same overall system. With this approach, healthcare providers like CoreLife can confidently focus on delivering personalized care without compromising the integrity or security of any patient information.
2 - Multi-Factor Authentication (MFA):
Security begins at the point of access, and Mozzaz understands the significance of protecting this gateway. The integration of Multi-Factor Authentication (MFA) is another tool that adds an extra layer of defense, ensuring that only authorized personnel can access sensitive patient data. This proactive measure contributes to a robust security posture, providing notice to relevant administrators of unauthorized or failed access attempts. Monitoring failed MFA access attempts with correct user information is key to identifying nefarious actors trying to infiltrate your system and can signal at-risk administrative user credentials.
3 - Role-Based Access Controls (RBAC):
Recognizing the diverse roles within the healthcare landscape, Mozzaz incorporates Role-Based Access Controls (RBAC). This feature tailors access permissions for specific defined groups such as healthcare providers, administrators, and support staff. These defined roles are customized to the unique organizational needs and minimize the risk of data breaches by ensuring individuals only have access to the information necessary to their specific responsibilities and nothing more.
As an example, Care Provider A has 25 patients under her RPM Program, while Care Provider B has 30. They are both part of the same organization. Care Provider A should only have access to the data of their 25 patients, not the total 55 patients enrolled in programs across both A and B’s organization. Likewise Care Provider B should only have access to their 30 patients, not the total 55.
This ensures that if a breach occurs, it can only be as deep as the role-based access of that specific individual user. Additionally, it provides peace of mind for patients knowing that only their direct care providers can access and review their information.
4 - Security Monitors:
Continuous monitoring is fundamental in identifying and responding swiftly to all potential threats. Mozzaz Solutions include advanced security monitors that actively watch for anomalous activities, providing real-time protection and notice. As mentioned, this may be through the form of failed logins, restricting access from various locations (i.e. you operate in North America, only individuals logging in with North American IPs should be able to access the platform), and more as determined in project implementation. It is worth noting that not everyone’s security monitoring requirements are the same, but by providing a robust platform that can support all policies and procedures you can be ensured greater protection.
Our commitment to ongoing surveillance reinforces the dedication we have to patient data security. This all comes together to contribute to a proactive defense against evolving cyber threats and allowing for timely responses. Which is especially important in identifying if a breach has even occurred.
5 - Penetration and Vulnerability Testing:
To stay ahead of potential vulnerabilities, Mozzaz conducts regular penetration and vulnerability tests on an ongoing basis. This approach identifies and addresses potential weaknesses in the system before outside actors, ensuring a continually resilient defense and reinforcing the security of patient information.
By participating in penetration testing, organizations can rest assured knowing that their technology partners, like Mozzaz, are always limit-testing and intentionally examining their platforms to stay ahead of outside actors.
6 - Platform Policy Controls:
Digital health can only be as strong as the Platform Policy Controls which govern them. These controls are simply a set of rules, guidelines and restrictions implemented by any platform which governs the behavior of all entities interacting with it. These controls are particularly important dealing with sensitive health-related information to ensure patient privacy and compliance with healthcare regulations.
These generally fall under the below categories and examples:
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Ensure that all users adhere to strict privacy and confidentiality standards such as end-to-end encryption for all data while in transit and at rest.
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Defining who has access to what data and who can access sensitive information, such as role-based access and multi-factor authentication.
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Adhering to regulations and industry standards like the Health Insurance Portability and Accountability Act (HIPAA) for the United States or General Data Protection Regulation (GDPR) in Europe.
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Specifying where health data can be stored and processed, examining national and regional requirements. An example of this would be complying with different data residency requirements.
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Standardized data formats and communication protocols that facilitate interoperability with other healthcare systems. Mozzaz provides APIs based on the FHIR framework to enable seamless data exchange with a variety of healthcare systems such as EHRs.
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Robust incident response plans to address suspected security breaches or data compromises in a timely fashion. Often covered by regulatory compliance as well.
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Promoting appropriate use and understanding of the sensitive information accessed and analyzed. Generally, relates to training staff on use-cases and policies which are also covered under regulatory compliance.
Mozzaz ensures that industry leading standards are taken with personal considerations to your specific patients and user-base, so that they all come together to bolster patient data protection in a meaningful way.
7 - PCI Compliance:
Handling payment information in the healthcare ecosystem demands strict adherence to Payment Card Industry Data Security Standard (PCI DSS). As many organizations seek to implement secure payment options within their patient-facing applications a trusted partner is needed who has expertise not only in digital payments but digital health.
Mozzaz ensures that our solutions are PCI compliant, allowing for peace of mind in patients and stakeholders that both their health and financial data are being safeguarded at every step.
8 - Audited SOC-2 Type-2
Underlining Mozzaz's commitment to the highest standards of security, availability, and confidentiality, our solutions undergo rigorous audits such as SOC2 type 2. This process demonstrates the Mozzaz Platform's compliance with industry-leading standards, providing users with the assurance that their patient data is handled with the utmost care and protection. It also provides potential partners with the opportunity to examine our internal policies and procedures to garner a deeper understanding of how we shield our partners from outside agents in a more granular way.
A copy of our most recent SOC-2 Type-2 report can be requested by contacting Duncan.decraemer@Mozzaz.com
Closing Thoughts:
As we acknowledge Data Privacy Week, we examine the role Mozzaz plays in trust and security for our digital health partners. Our collaborative efforts underscore the commitment to safeguarding patient data at every step of the care journey. In this era of advanced healthcare technologies, Mozzaz remains steadfast in our mission to empower healthcare providers like CoreLife with secure, innovative solutions that work not only today but well into the future.
If your organization is looking to enhance their digital offerings or get an outside perspective on potential security vulnerabilities don’t hesitate to reach out below for a custom consultation.
