Enhancing Patient Care with Digital Engagement Tools
The Mozzaz Platform seeks to enhance patient care through our integrated patient engagement features, providing a holistic platform solution to a variety of care scenarios. We believe that by supporting robust features out-of-the-box, we empower our clients to remain focused on providing care to those they serve, minimizing the complications associated with reaching patients.
Read today’s blog to discover how our built-in features accomplish this through facilitating seamless communication, automated reminders to patients (or staff), customizable surveys, and more.
Main Features:
1. Automated & Customizable Reminders:
Reduces cancellations with timely text, email or app notifications.
Automated reminders are a valuable tool in reducing missed appointments and helping to support patients in adhering to their treatment plans. Through our reminders feature, the Mozzaz Platform allows customizable text or email notifications programmed on an individual patient-basis. By setting these up based on each patient’s unique needs, you can help support them in remembering their appointments, medication schedules or taking their regular readings. This can be especially impactful for those patients with complex medical schedules.
2. Configurable Surveys & Forms:
Create and distribute patient-specific assessments via mobile devices or email.
Configurable forms and surveys allow healthcare providers to create and distribute specific assessments to determined patients via their preferred communication method documented in-platform (either mobile devices or email.) This integrated feature enables provides to glean valuable information outside of the biometric data associated to the program your patients are in. These insights might come in the form of data on patient health, preferences, outcomes of care, and can be overlaid onto existing dashboards for patient monitoring. By tailoring surveys to your patient population, you can help identify needs more accurately, understand potential care gaps and further bolster your personalized care planning.
3. Patient Onboarding:
Simplifying the process of enrolling patients across digital health programs.
Our digital patient onboarding simplifies the process of adding and enrolling patients in their digital health programs. By providing a streamlined process, healthcare providers can quickly integrate new patients into their care programs – including the ability to digitize and store patient consent.
4. Automated SMS Messaging:
Manage out-of-range data readings and missed activities.
Often referred to as smart alerts here at Mozzaz, automated SMS messaging can be used in a variety of use cases including consistent out-of-range readings, missed activities and more. These are different from reminders in that they are triggered based on behavior of the user (or lack of behavior in the case of inactivity alerting!) These are especially impactful for ensuring that reimbursement criteria are met regarding the number of readings per month – without requiring manually calling or notifying patients. This feature helps patients stay on track with their health monitoring while freeing up valuable time for your staff. It is worth noting that automated alerts are best applied on an individual basis, as the last thing you want is to create notification fatigue for your patients within your programs. It is also important to ensure that your patients who are receiving automated smart alerts are informed of their enrollment, with the ability to unsubscribe at any point.
Overall, these features help you to:
Increase patient satisfaction and engagement
Reduce healthcare costs through minimized readmissions
Improve collaboration across care providers and with patients
Enhance data collection for more holistic care management
Better understand and identify feedback and care gaps with patients
Utilizing Mozzaz's patient engagement tools across your care programs aims to transform patient care delivery, promoting healthier outcomes and more efficient healthcare operations - all from the trusted and secure environment of the Mozzaz Portal.
Learn more about how Mozzaz can support your healthcare organization by visiting our Patient Engagement page. For existing clients looking to utilize these features, don’t hesitate to reach out to our client success team to get these setup for your organization today.