Transforming Member Experiences to Support Seamless Digital Health

Accelerated by the ongoing COVID-19 pandemic, the digital transformation in health care is upon us. As we all look to rapidly adopt new technologies, deep integrations and interoperability become key components to help ensure seamless data exchange between patient applications and EHR systems. Mozzaz, a prominent virtual care solution provider, and CVS Health’s nurse care management business, Accordant Health Services, an industry leader in delivering comprehensive services for individuals with rare and complex diseases, have an ongoing collaboration to create high-quality, innovative solutions to improve member’s digital experiences.

Available to all the clients that Accordant supports, the Mozzaz digital solution, Condition Advisor, enhances Accordant’s level of care management through expanded virtual care services and dynamic digital patient engagement experiences across 19 rare diseases. Leveraging the flexibility of the App Developer Program, the Condition Advisor application is fully integrated with our interoperable EHR system, optimizing the digital experience for both members and Accordant nurses. Join us, as we discuss lessons learned from the valuable the App Developer Program community, our collaboration, and the future of our technology roadmap as we look to expand this offering, aligning closely with the needs of members and the digital priorities of the health care industry.